7 Tips for Adapting to Travel Disaster

7 Tips for Adapting to Travel Disaster

On the morning of July 6, 2013, I was waiting with my redheaded partner, Theo, in the Vancouver International Airport US Departures terminal, preparing to board a United Airlines flight to San Francisco. We were on our way to California to kick off our two week...
5 Principles of Good Leadership Under Duress

5 Principles of Good Leadership Under Duress

It’s easy to be a good leader when things are humming along. But when the wheels fall off the bus and everyone scatters for cover, the best leaders are those who are able to defuse the situation without leaving their employees feeling horrible and isolated. In my...

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