by John Horn | Aug 30, 2017 | Campus Career Centre 3.0, Have Better Conversations, Learning & Thinking
Social media is a wonderful medium for connecting and informing communities. Platforms like Facebook, Twitter and Snapchat, however, ask for too much of our time, erode our relationships, and often cause us to be addicted to the distraction of push notifications and...
by John Horn | Aug 9, 2017 | Campus Career Centre 3.0, Collaboration, Communication, Have Better Conversations
Language is an amazing thing. What we say and how we say it reflects who we are and what we value. Whether you are speaking out of habit or stepping out of your comfort zone to make a point, the words that you use matter. In the past few months I’ve noticed some...
by John Horn | Jul 5, 2017 | Have Better Conversations, Leadership
Summer time means reading time. Some folks dig into books at the beach while soaking up sunshine and others soak in literature under a blanket in a dark, air conditioned basement. Others enjoy audiobooks during long or meandering road trips. My favourite place to read...
by John Horn | Apr 19, 2017 | Co-operative Leadership, Communication, Have Better Conversations
A focus of this blog is to help you have better conversations. Enhancing dialogue at work, in classrooms and throughout neighbourhoods makes our communities more engaged, diverse and healthier. Accepting and offering feedback are essential elements of great...
by John Horn | Apr 12, 2017 | Co-operative Leadership, Communication, Have Better Conversations
A focus of this blog is to help you have better conversations. Enhancing dialogue makes our communities more engaged, diverse and healthier. Accepting and offering feedback are essential elements of great conversations. Giving and receiving praise or criticism isn’t...
by John Horn | Jan 25, 2017 | Business & Entrepreneurship, Communication, Have Better Conversations
For my family, 2016 ended with a less-than-pleasant travel experience with BC Ferries to my family home in Merville on Vancouver Island. We encountered poor customer service a lot and, as we consider the service that we deliver in our work every day, there is a lot...