Three Essential Ingredients for Successful Digital Transformation
Digital transformation means adopting digital technology to fundamentally change businesses, services, and experiences in our communities. Everyone is talking about digital transformation. Some organizations, like Nike, Celero, and BCIT, are making it happen for their customers and stakeholders. Accelerated by…
Three Reasons Why Your Organization Needs Historians
Historians explain the development of elaborate structures we call cultures – one way that they do this is by examining businesses, non-profits and other communities where work happens.
The Five Ingredients of Healthy and Thriving Communities
Over the years I have developed deep expertise in building and leading teams that make work and life better for people. As a kid I had a knack for inclusion and always relished an opportunity to get strangers intermingling with…
Three Things that Need to be in an Employee Value Proposition
By 2020 the global war for talent will go to another level of competitiveness. Organizations of all kinds are riding the uncertain wave of global economic disruption that’s being driven by automation, climate change, migration, #MeToo, and other complex factors….
Six Coaching Streams that Your Organization Needs
Coaching unlocks potential in people and, when applied effectively at scale in an organization, across communities. Not all managers are naturally great coaches (though they can learn) and not every organization is setup to achieve the desired results from investments…
10 Better Descriptions than End-User
“End-user” is a common term that’s used for everything from technical projects to marketing campaigns. It’s a term that just feels weird and, frankly, misused to me. Across North America, communities are being devastated by the injuries and fatalities of…
21 Ways to Build a Better Normal in 2021
2020 is almost over. It’s been a year. The pandemic has ravaged and disrupted the planet. Calls for racial and social justice, which has always been present in our communities, have gained prominence. Our planet is still burning. Personally, my…
Seven Things I’ve Learned as a First-Time Entrepreneur
I remember it vividly. Mexico City, late January, sitting in an Uber in the front seat, while my MBA classmates were chattering away in the back. I’m sure they were talking about something interesting – my cohort has become my…
Three Workplace Trends to Watch
Work will never be the same after this. The coronavirus pandemic is challenging what we know about how, when and where work happens. Why organizations exist and what companies produce is being questioned, too. We have an opportunity to use…
Three Governance Lessons from Serving as CERIC’s Board Chair
Next week I will end my two-year term as Chair of the Board of Directors for CERIC, a charity purposed with advancing career development in Canada. I’ve run a bunch of meetings that (mostly) ended on time, co-created/co-facilitated strategic planning…