What Comes After Burnout?
Burnout is a state of physical or emotional exhaustion that also involves a sense of reduced accomplishment and loss of personal identity. Due to factors such as recognition (or lack thereof), workload, and safety, nearly one third of Canadians are…
Ambidexterity
Ambidexterity means being able to use our right and left hands equally well. It means being able to hold multiple competing perspectives or realities simultaneously. Hybrid work is requiring all of us to be ambidextrous in terms of shifting between…
Returning to the Office Will Be Weird
As I wiped down my chair and a nearby desk that I may or may not have touched with various cleaning supplies, I looked up at my colleague, Deanna, and said “okay…returning to the office will be weird for everyone.”…
Why You Should Have an End of Work Ritual
Lately I’ve been struggling with time management. Following a recent promotion (mine) and a recent leave (an awesome manager who is having an awesome baby), I temporarily have a lot of people are reporting to me and the complexity of…
Five Compensation Questions Organizations Should be Asking
While the science is clear that money does not buy happiness, economists and organizational psychologists argue that compensation is a major factor for people when we are deciding where to work. Pay influences employees’ motivation, engagement, and productivity. According to…
Three Essential Ingredients for Successful Digital Transformation
Digital transformation means adopting digital technology to fundamentally change businesses, services, and experiences in our communities. Everyone is talking about digital transformation. Some organizations, like Nike, Celero, and BCIT, are making it happen for their customers and stakeholders. Accelerated by…
Three Reasons Why Your Organization Needs Historians
Historians explain the development of elaborate structures we call cultures – one way that they do this is by examining businesses, non-profits and other communities where work happens.
The Five Ingredients of Healthy and Thriving Communities
Over the years I have developed deep expertise in building and leading teams that make work and life better for people. As a kid I had a knack for inclusion and always relished an opportunity to get strangers intermingling with…
Three Things that Need to be in an Employee Value Proposition
By 2020 the global war for talent will go to another level of competitiveness. Organizations of all kinds are riding the uncertain wave of global economic disruption that’s being driven by automation, climate change, migration, #MeToo, and other complex factors….
Six Coaching Streams that Your Organization Needs
Coaching unlocks potential in people and, when applied effectively at scale in an organization, across communities. Not all managers are naturally great coaches (though they can learn) and not every organization is setup to achieve the desired results from investments…