Governance
The world is less democratic than it was 15 years ago. Peoples’ growing malaise with democracy has been a disturbing trend that dates back to the 1970s. The way we govern our communities – neighbourhood associations, corporate boards, regional elections…
Six Professional Lessons From Six Movie Side Hustles
We tend to remember Indiana Jones as a Nazi-fighting, world-saving, rough-and-tumble adventurer, not as a Professor of Archeology. We tend to remember Erin Brockovich as a feisty, community-minded legal aid who held corporations accountable, not as a single mom. And…
What Comes After Burnout?
Burnout is a state of physical or emotional exhaustion that also involves a sense of reduced accomplishment and loss of personal identity. Due to factors such as recognition (or lack thereof), workload, and safety, nearly one third of Canadians are…
Ambidexterity
Ambidexterity means being able to use our right and left hands equally well. It means being able to hold multiple competing perspectives or realities simultaneously. Hybrid work is requiring all of us to be ambidextrous in terms of shifting between…
Returning to the Office Will Be Weird
As I wiped down my chair and a nearby desk that I may or may not have touched with various cleaning supplies, I looked up at my colleague, Deanna, and said “okay…returning to the office will be weird for everyone.”…
Five Compensation Questions Organizations Should be Asking
While the science is clear that money does not buy happiness, economists and organizational psychologists argue that compensation is a major factor for people when we are deciding where to work. Pay influences employees’ motivation, engagement, and productivity. According to…
Three Essential Ingredients for Successful Digital Transformation
Digital transformation means adopting digital technology to fundamentally change businesses, services, and experiences in our communities. Everyone is talking about digital transformation. Some organizations, like Nike, Celero, and BCIT, are making it happen for their customers and stakeholders. Accelerated by…
Three Reasons Why Your Organization Needs Historians
Historians explain the development of elaborate structures we call cultures – one way that they do this is by examining businesses, non-profits and other communities where work happens.
The Five Ingredients of Healthy and Thriving Communities
Over the years I have developed deep expertise in building and leading teams that make work and life better for people. As a kid I had a knack for inclusion and always relished an opportunity to get strangers intermingling with…
Three Things that Need to be in an Employee Value Proposition
By 2020 the global war for talent will go to another level of competitiveness. Organizations of all kinds are riding the uncertain wave of global economic disruption that’s being driven by automation, climate change, migration, #MeToo, and other complex factors….