The Potentiality

John Horn's Website for Community Builders

Co-operative Leadership Learning & Thinking

Evaluating Costs

Leaders are evaluating costs and making decisions pretty much every day.

Here is a list of all the costs (more or less) that you should consider when making decisions.

Evaluating costs

  • Direct Costs: Money you actually spend—like paying for pizza, tools, or your new subscription you’ll forget to cancel in three months.
  • Indirect Costs: Sneaky expenses hiding in the background, like electricity, rent, or the mysterious “admin fee” you see on every bill.
  • Opportunity Costs: What you miss out on by picking one thing over another. Like skipping your friend’s party to binge-watch a show (and regretting it later).
  • Sunk Costs: Money already gone, never coming back. Like that gym membership you used once, or the fancy gadget gathering dust in your drawer.
  • Time Costs: All the hours you’ll never get back, spent waiting, working, or trying to remember why you walked into a room.
  • Delay Costs: The price of procrastinating—missing out on deals, opportunities, or just making everyone wait for your “genius idea.”
  • Transition (or Adoption) Costs: The awkward “getting used to it” phase—like learning new software, moving house, or wearing new shoes that hurt.
  • Health Costs: When a decision gives you stress headaches, sore muscles, or just the urge to nap under your desk for a week.
  • Relationship Costs: Upsetting your team, your family, or friends because you made a big decision they didn’t love or they were on the other side of the opportunity cost.
  • Failure Costs: What you lose when things go wrong—like money, time, or your dignity after that ambitious karaoke performance.
  • Reputation Costs: When your great idea doesn’t work out, and now everyone has an “I told you so” look on their face or your decision damages the reputation of your communities.
  • Legal and Compliance Costs: Paying up because you forgot to read the fine print—or accidentally broke a rule you didn’t know existed.
  • Sustainability Costs (External Costs): The price we pay when decisions harm the planet—like using way too many single-use coffee cups or spewing a lot of greenhouse gases to move your workforce around the city.
  • Adaptation Costs: Locking yourself into something now and later wishing you had left a back door open—like getting a yearly subscription to three sports streaming services…that never have anything good over the summer.
  • Maintenance and Upgrade Costs: Keeping things working, fixing what breaks, and updating stuff—like your phone, your car, or your favorite pair of jeans.
  • Engagement Costs: The vibe check—bad decisions can zap everyone’s energy and make Monday mornings even worse.
  • Learning Costs: The time, money, and patience spent figuring out new things, sometimes with lots of trial, error, and googling “how to…” (and the cost of not doing this – the opportunity costs of not learning something are important to track).
  • Community Impact (also Externalities): The effect your decisions have on everyone around you—like causing more traffic jams, or becoming a local legend (good or bad).
  • Culture Costs: What happens when your choice sets a new rule—that everyone expects you to bake cupcakes for every meeting from now on.

Every choice we make incurs and activates costs. This list represents a great starting point for evaluating costs that will inform and impact your projects, plans, and every day work.

John Horn is the Founder and Principal of Potentiality Consulting. Over the past 25 years, John has helped leaders reach their community-building potential, bringing a unique professional, intelligent and edutaining style to his seminars, presentations and essays. John applies his talents as a senior people and culture leader, coach (from youth athletes to executives), DIGITAL Canada Advisor, and as an advocate for career development, rare diseases (EPP), and building healthy communities. John lives in Victoria with his wife (who is her own person) and two kids - he loves exploring neighbourhoods via bicycle and making friends through basketball, boardgames, and conversations over coffee.