How to Write a Great Thank-You Note
Gratitude is an important thing to express and we say “thank you” in many different ways – we speak the words, we give gifts, we write emails and send cards. This article explains how to write a great thank you…
How to Give a Memorable Toast
Weddings, birthdays, dinner parties, and happy hours are events where people give toasts. We’ve all experienced incredibly touching toasts and we’ve cringed at the train wrecks, too. Great communicators are masters at honouring guests with toasts that are inclusive, entertaining…
How Talking to Strangers will Enrich Your Career
On Saturday I celebrated the life of my grandmother, Virginia. One of the themes from her memorial service was how my grandma loved having conversations with anyone and everyone about anything and everything. So, I thought it fitting to write…
Three Better Questions than “So what do you do?”
“So what do you do?” Recently, I read an article by 99u’s Sarah Kathleen Peck called, “Answering the Dreaded ‘So what do you do?’ Question.” Amazing. For nearly a decade, Kurt Heinrich and I have pioneered a micro-social-engineering initiative designed…