by Kurt Heinrich | Apr 17, 2014 | Communication
Last month I had the good fortune of travelling through Thailand. It was a fascinating experience that got me thinking about how different cultures negotiate. In Thailand, there aren’t many fixed prices when negotiating with the locals, especially when it comes to...
by John Horn | Jan 29, 2014 | Communication, Have Better Conversations
Engaging Elevator Conversations Conversations in elevators can be some of the most uncomfortable and awkward examples of human communication. This article will provide you with three tips for engaging elevator conversations. Three months ago I joined the legions of...
by John Horn | Oct 23, 2013 | Communication, Have Better Conversations
People often tell me that I’m generous with praise. Hey, you’re doing an absolutely fantastic job of reading this blog post, by the way. See, I know how to give an awesome compliment! People’s assessment of my complimenting nature is either meant as critical feedback...
by Kurt Heinrich | Oct 9, 2013 | Leadership
Ever found yourself wandering about aimlessly at a networking event? Everyone but you seems to have paired off and you’re on your own like a wallflower, wine glass in hand and concerned look on your face. We’ve all been there and it can be stressful, especially when...
by Kurt Heinrich | Sep 11, 2013 | Communication, Have Better Conversations
We live in a world of emails and text messages. And frequently our electronic correspondence can ignite conflict due to misunderstanding or misinterpretation of linguistic and non-verbal signs that have evolved in cultures over thousands of years. It’s an issue that,...