The 10 Qualities of People with Amazing Presence
Amazing leaders have amazing presence. People who possess this simple, but rare quality are naturally able to put their colleagues at ease, take charge during chaos, and instill confidence when things are changing. Based on my own experiences– as well…
Ambidexterity
Ambidexterity means being able to use our right and left hands equally well. It means being able to hold multiple competing perspectives or realities simultaneously. Hybrid work is requiring all of us to be ambidextrous in terms of shifting between…
How to Establish Team Norms for Hybrid Work
The Great Resignation, which is also The Great Retention, is challenging outdated models of work. The global pandemic has revealed that full-time, office-based, commute-dependent labour is not necessary for knowledge workers. In fact, organizations that are resisting the transition to…
Three Collaboration Tips for Canada’s Minority Government
Canadians just engaged in one of the riskiest wastes of human, financial, natural, political, and social capital in modern history. Prime Minister Justin Trudeau called an election with hopes of achieving a majority government; however, the country’s government looks pretty…
Five Ways to Build a Hybrid Mindset
The pandemic has changed work forever. Organizations around the world are adopting hybrid work practices, advancing “work from anywhere” policies, or asking employees to return to the office full-time and, consequently, losing their workforce. We need to reimagine everything from…
The One Thing Leaders Need for Practicing Self-Care
The world is burning out and burning up. As organizations strive to enable hybrid work (or work from anywhere) amidst health and climate emergencies, leaders are being asked to do a lot. A former colleague of mine, Ilene, introduced nearly…
Self-Assessment
Self-awareness, which means deeply knowing your values, abilities, style, areas to grow, and impact on others, is a critical capability for work life. Seeing ourselves clearly enhances learning, improves decision making, enables stronger relationships, and makes communication more effective. We…
Five Lessons in Confidence from Giannis Antetokounmpo
The Milwaukee Bucks won their first NBA championship in 50 years. Giannis Antetokounmpo scored 50 points, grabbed 13 rebounds, and blocked five shots, which no one had ever done in a Finals before. This performance built on Giannis’s historically great…
Five Compensation Questions Organizations Should be Asking
While the science is clear that money does not buy happiness, economists and organizational psychologists argue that compensation is a major factor for people when we are deciding where to work. Pay influences employees’ motivation, engagement, and productivity. According to…
Kindness
Kindness is in all of us. We need more of it in the world today. When I observe fans at sporting events combined social trolls spewing garbage content at everyone from public health officials to women of colour who have…









