Five Energizer Activities for Introverts
I share an office with an awesome colleague named Kristin who is an introverted human being. That means that she gets most of her energy from internal feelings as opposed to external sources of stimulation. At times, “energizer” or “icebreaker”…
Seven Strategies for Creating an Awesome Vision
Sharing a compelling vision for your organization’s year ahead, your team’s work priorities or your family’s vacation is a differentiator. When a community clearly understands why something is happening and how it will unfold, shit gets done and people have…
Five More Tips For Asking Great Questions
Great questions inspire better conversations. My book club recently read Basketball (and Other Things) by Shea Serrano, which seeks to ask and answer approximately 33 questions about, you guessed it, basketball and other topics, such as action movies and anthropomorphism. …
Three Ways to Sustain Thanksgiving Gratitude
Thanksgiving is my favourite holiday and it just happened. In addition to the spectacular food and drink (thanks, Auntie Sharon and Uncle John!), I love spending time reflecting with my community about what makes us thankful. Expressing gratitude enhances human…
Why You Should Spend Less Time on Social Media
Social media is a wonderful medium for connecting and informing communities. Platforms like Facebook, Twitter and Snapchat, however, ask for too much of our time, erode our relationships, and often cause us to be addicted to the distraction of push…
The Potentiality’s Summer Reading List
Summer time means reading time. Some folks dig into books at the beach while soaking up sunshine and others soak in literature under a blanket in a dark, air conditioned basement. Others enjoy audiobooks during long or meandering road trips….
How to Give Feedback
A focus of this blog is to help you have better conversations. Enhancing dialogue at work, in classrooms and throughout neighbourhoods makes our communities more engaged, diverse and healthier. Accepting and offering feedback are essential elements of great conversations. Giving…
How to Ask for Feedback
A focus of this blog is to help you have better conversations. Enhancing dialogue makes our communities more engaged, diverse and healthier. Accepting and offering feedback are essential elements of great conversations. Giving and receiving praise or criticism isn’t easy,…
Five Professional Lessons from a Negative Customer Experience
For my family, 2016 ended with a less-than-pleasant travel experience with BC Ferries to my family home in Merville on Vancouver Island. We encountered poor customer service a lot and, as we consider the service that we deliver in our…
Four Tips for Dealing with Awkward Holiday Conversations
Holidays bring families from all over the country and world together. This can sometimes be recipes for awkwardness when your gun-toting, freedom loving, conservative uncle breaks bread with your gay, socialist brother. The inevitable train wreck of a conversation…