How to Maximize the Art of Reflection
Yesterday was Remembrance Day in Canada. It’s specifically designed for people to reflect on conflict, specifically the First World War, and make meaning of the events of 1914-1918 in the context of our lives today. While somber, I love Remembrance…
Five Tips for Having Difficult Conversations
The difficult conversations in our work and personal lives are challenging. Sometimes it is easier to veil the truth of what you want to say in generalizations to soften the blow and sometimes people outright avoid a conversation altogether. Being…
Building Community with #theGoodMoneytalks
Today is Vancity Member Day at The Fair at the PNE and I’m excited to focus this article on building community with #theGoodMoneytalks because you can experience them at the PNE today! Inspired by dinner table conversations, #theGoodMoneytalks are focused…
Three Better Questions than “So what do you do?”
“So what do you do?” Recently, I read an article by 99u’s Sarah Kathleen Peck called, “Answering the Dreaded ‘So what do you do?’ Question.” Amazing. For nearly a decade, Kurt Heinrich and I have pioneered a micro-social-engineering initiative designed…
Three Tips for Engaging Elevator Conversations
Engaging Elevator Conversations Conversations in elevators can be some of the most uncomfortable and awkward examples of human communication. This article will provide you with three tips for engaging elevator conversations. Three months ago I joined the legions of human…
Five Tips for Engaging Online Communities
After a month of intense campaigning, The Potentiality earned the third most votes in CERIC’s National Career Challenge. Our submission, Career Swap, finished ahead of a university, several college career centres as well as a number of community-based organizations. Of…
How to Give an Awesome Compliment
People often tell me that I’m generous with praise. Hey, you’re doing an absolutely fantastic job of reading this blog post, by the way. See, I know how to give an awesome compliment! People’s assessment of my complimenting nature is…
Kick it Old School with Phone Calls, Not Email
We live in a world of emails and text messages. And frequently our electronic correspondence can ignite conflict due to misunderstanding or misinterpretation of linguistic and non-verbal signs that have evolved in cultures over thousands of years. It’s an issue…
bazinga! How Technology Creates a Sense of Community in Condos
Case Study – bazinga! Helps Condo Communities Reach Their Potential
What to Say When You Just Don’t Know
You’d be surprised by the number of people who show up to a meeting without reading the agenda, minutes or considering the possible topics of discussion.