by John Horn | Oct 23, 2013 | Communication, Have Better Conversations
People often tell me that I’m generous with praise. Hey, you’re doing an absolutely fantastic job of reading this blog post, by the way. See, I know how to give an awesome compliment! People’s assessment of my complimenting nature is either meant as critical feedback...
by Kurt Heinrich | Sep 11, 2013 | Communication, Have Better Conversations
We live in a world of emails and text messages. And frequently our electronic correspondence can ignite conflict due to misunderstanding or misinterpretation of linguistic and non-verbal signs that have evolved in cultures over thousands of years. It’s an issue that,...
by John Horn | Jul 31, 2013 | Communication
Being introduced to people is one of the best ways to become part of a community. As a career practitioner, I’m in the business of making hundreds of human connections every year and this article will explore how to make awesome introductions. Over the years I’ve made...
by John Horn | Jun 26, 2013 | Communication
Email is the preferred communication tool in the world of work. Emails provides a digital footprint – a threaded record – of ideas, requests, stories, and all the rest of it. Unfortunately, most of us really, really suck at writing them and we’re also not great...
by John Horn | Jun 12, 2013 | Communication
The Potentiality’s Cartoonist in Residence, Phil Skipper, has an interesting take on communication. Here is how Phil captured our personal and collective definitions of communication: “Communicating means speaking and writing with simplicity, clarity and influence....
by John Horn | May 15, 2013 | Communication
Here are three tips for new spokespeople looking to communicate their message through the media Whether you’re an Executive Director telling the story of your non-profit’s fundraising campaign, a neighbourhood association spokesperson who is promoting an...