The Definitive Pros and Cons of Keeping a CYA Folder
Keeping a Cover Your Ass (CYA) folder can be a career lifeline. This practice is designed to protect our reputation by keeping documents, emails, and other evidence that can be used to clarify misunderstandings and defend against unfounded accusations. The…
How to Write a Great Thank-You Note
Gratitude is an important thing to express and we say “thank you” in many different ways – we speak the words, we give gifts, we write emails and send cards. This article explains how to write a great thank you…
How Language Creates and Erodes Interdependence
I agree with Batman that our actions matter more than who we are underneath because actions reveal our true character. I also notice how much language influences who leaders are and what we stand for. I notice this the most…
The Unintentional Walking Boot Opening Listening Experiment
A little over a month ago, I partially tore my Achilles tendon and fully tore my calf muscle playing soccer. For nearly five weeks I have been conducting something called the unintentional walking boot open listening experiment. Let me explain….
How to Talk About Death at Work
For the last decade I’ve worked for two of Canada’s leaders in financial services (Vancity Credit Union) and pension administration (BC Pension Corporation). Through activities like estate planning and benefits changes many of my colleagues are required to talk about…
Say No to Meetings
That have no agenda. That are not organized. When you have no control over the outcome, content, and/or dialogue. That overlap with existing commitments. When you know they will suck your energy and wellbeing. That have the phrase “pick your…
Simple and Sustainable Goals for 2023
Most people who made new years resolutions in 2023 have already quit them or will do so by tomorrow. Over 80% of folks who set bold goals or committed to keystone habits for 2023 will abandon them by the second…
Three Ways to Realize the Potential of Dialogue
THE POTENTIAL OF DIALOGUE Meaningful dialogue is an elusive thing in our communities. Having a respectful conversation with someone about something on which we do not agree isn’t common. Yelling opinions over someone else or building a newsfeed that reinforces…
Five Ways to Maximize the Potential of Small Talk
Most of us don’t like small talk because it kinda sucks. For introverts it can be terrifying. For people with big ideas it can be frustrating. For intellectuals it can be boring. During my undergraduate experience I made a friend…
Seven Tips for Your Next Sales Pitch from the Joker
The Joker is an iconic villain of comics, television and movies. Heath Ledger’s portrayal of the Clown Prince of Crime in Christopher Nolan’s 2008 movie The Dark Knight was awesome. My favourite scene in the movie is the one where…