Five Tips for Engaging Online Communities
After a month of intense campaigning, The Potentiality earned the third most votes in CERIC’s National Career Challenge. Our submission, Career Swap, finished ahead of a university, several college career centres as well as a number of community-based organizations. Of…
How to Give an Awesome Compliment
People often tell me that I’m generous with praise. Hey, you’re doing an absolutely fantastic job of reading this blog post, by the way. See, I know how to give an awesome compliment! People’s assessment of my complimenting nature is…
Kick it Old School with Phone Calls, Not Email
We live in a world of emails and text messages. And frequently our electronic correspondence can ignite conflict due to misunderstanding or misinterpretation of linguistic and non-verbal signs that have evolved in cultures over thousands of years. It’s an issue…
How to Make Awesome Introductions
Being introduced to people is one of the best ways to become part of a community. As a career practitioner, I’m in the business of making hundreds of human connections every year and this article will explore how to make…
How to Write Emails that Inspire Action
Email is the preferred communication tool in the world of work. Emails provides a digital footprint – a threaded record – of ideas, requests, stories, and all the rest of it. Unfortunately, most of us really, really suck at writing…
How to Communicate: Stories, Focus and Listening
The Potentiality’s Cartoonist in Residence, Phil Skipper, has an interesting take on communication. Here is how Phil captured our personal and collective definitions of communication: “Communicating means speaking and writing with simplicity, clarity and influence. This is the most sought-after…
Communicate with Success on Camera
Here are three tips for new spokespeople looking to communicate their message through the media Whether you’re an Executive Director telling the story of your non-profit’s fundraising campaign, a neighbourhood association spokesperson who is promoting an upcoming event, or a…
Positivity and Resilience Overcome Political Attack Ads
Are Acknowledgement and Humour the Antidotes to Attack Ads?
bazinga! How Technology Creates a Sense of Community in Condos
Case Study – bazinga! Helps Condo Communities Reach Their Potential
What to Say When You Just Don’t Know
You’d be surprised by the number of people who show up to a meeting without reading the agenda, minutes or considering the possible topics of discussion.









