by John Horn | Oct 11, 2017 | Campus Career Centre 3.0, Communication, Have Better Conversations
Thanksgiving is my favourite holiday and it just happened. In addition to the spectacular food and drink (thanks, Auntie Sharon and Uncle John!), I love spending time reflecting with my community about what makes us thankful. Expressing gratitude enhances human...
by John Horn | Aug 9, 2017 | Campus Career Centre 3.0, Collaboration, Communication, Have Better Conversations
Language is an amazing thing. What we say and how we say it reflects who we are and what we value. Whether you are speaking out of habit or stepping out of your comfort zone to make a point, the words that you use matter. In the past few months I’ve noticed some...
by John Horn | Apr 19, 2017 | Co-operative Leadership, Communication, Have Better Conversations
A focus of this blog is to help you have better conversations. Enhancing dialogue at work, in classrooms and throughout neighbourhoods makes our communities more engaged, diverse and healthier. Accepting and offering feedback are essential elements of great...
by John Horn | Apr 12, 2017 | Co-operative Leadership, Communication, Have Better Conversations
A focus of this blog is to help you have better conversations. Enhancing dialogue makes our communities more engaged, diverse and healthier. Accepting and offering feedback are essential elements of great conversations. Giving and receiving praise or criticism isn’t...
by John Horn | Jan 25, 2017 | Business & Entrepreneurship, Communication, Have Better Conversations
For my family, 2016 ended with a less-than-pleasant travel experience with BC Ferries to my family home in Merville on Vancouver Island. We encountered poor customer service a lot and, as we consider the service that we deliver in our work every day, there is a lot...
by Kurt Heinrich | Dec 21, 2016 | Business & Entrepreneurship, Communication, Have Better Conversations
Holidays bring families from all over the country and world together. This can sometimes be recipes for awkwardness when your gun-toting, freedom loving, conservative uncle breaks bread with your gay, socialist brother. The inevitable train wreck of a...