10 Better Descriptions than End-User
“End-user” is a common term that’s used for everything from technical projects to marketing campaigns. It’s a term that just feels weird and, frankly, misused to me. Across North America, communities are being devastated by the injuries and fatalities of…
21 Ways to Build a Better Normal in 2021
2020 is almost over. It’s been a year. The pandemic has ravaged and disrupted the planet. Calls for racial and social justice, which has always been present in our communities, have gained prominence. Our planet is still burning. Personally, my…
Seven Things I’ve Learned as a First-Time Entrepreneur
I remember it vividly. Mexico City, late January, sitting in an Uber in the front seat, while my MBA classmates were chattering away in the back. I’m sure they were talking about something interesting – my cohort has become my…
Three Workplace Trends to Watch
Work will never be the same after this. The coronavirus pandemic is challenging what we know about how, when and where work happens. Why organizations exist and what companies produce is being questioned, too. We have an opportunity to use…
Three Governance Lessons from Serving as CERIC’s Board Chair
Next week I will end my two-year term as Chair of the Board of Directors for CERIC, a charity purposed with advancing career development in Canada. I’ve run a bunch of meetings that (mostly) ended on time, co-created/co-facilitated strategic planning…
Three Things I’m Doing to Lead a Remote Team
So there’s this global pandemic happening. While the far-reaching economic and social impacts of COVID-19 are still unknown, the return to normal will take a long time and, when it’s over, we probably won’t live and work the way we…
99 Ways to Make Remote Work Awesome
Organizations around the world have enabled people to work remotely as part of a global effort to #flattenthecurve (and also plank it) with social/physical distancing. Nearly half of North Americans are working from home (many aren’t working at all). For…
Five Ideas for Your Learning Strategy
According to experts, the future of work will require learning and adaptability. Organizations around the world are investing heavily in learning management systems, content platforms, design tools, and the capability of their learning teams. Making learning a key component of…
Five Reasons Why You Must Learn to Learn
September is right around the corner, so communities around the world are rightly focusing on the importance of learning. The thing is that the ability to learn is the most critical skill for everyone everywhere to develop regardless of whether…
Five Ways to Get Work Done Over the Summer
It can be hard to move work forward during the summer. People are away, the out-of-office replies are everywhere, the weather is hot, and things slow down. The problem is that projects need to be completed and results still need…