by John Horn | Oct 2, 2024 | Communication
Gratitude is an important thing to express and we say “thank you” in many different ways – we speak the words, we give gifts, we write emails and send cards. This article explains how to write a great thank you note. Written thank-yous are typically delivered with an...
by John Horn | Jun 5, 2024 | Collaboration, Communication, Leadership
I agree with Batman that our actions matter more than who we are underneath because actions reveal our true character. I also notice how much language influences who leaders are and what we stand for. I notice this the most in the world of work, where I aspire to...
by John Horn | Nov 29, 2023 | Co-operative Leadership, Communication
A little over a month ago, I partially tore my Achilles tendon and fully tore my calf muscle playing soccer. For nearly five weeks I have been conducting something called the unintentional walking boot open listening experiment. Let me explain. For nearly five weeks I...
by John Horn | Oct 25, 2023 | Co-operative Leadership, Communication, Have Better Conversations
For the last decade I’ve worked for two of Canada’s leaders in financial services (Vancity Credit Union) and pension administration (BC Pension Corporation). Through activities like estate planning and benefits changes many of my colleagues are required to talk about...
by John Horn | Aug 16, 2023 | Communication, Have Better Conversations
The Potential of Dialogue Meaningful dialogue is an elusive thing in our communities. Having a respectful conversation with someone about something on which we do not agree isn’t common. Yelling opinions overtop of someone else or building a newsfeed that reinforces...
by John Horn | Jun 28, 2023 | Communication, Have Better Conversations
That have no agenda. That are not organized. When you have no control over the outcome, content, and/or dialogue. That overlap with existing commitments. When you know they will suck your energy and wellbeing. That have the phrase “pick your brain” in the...
